MAJA Experience · Est. MMXXIII

Hospitality Experience. A practical approach to growth

We help villa and guesthouse owners connect and manage online channel distribution, digital marketing, revenue strategy and property operations.
Our Perspective

A successful property brings several things together : guests who see its value, prices that reflect demand, and a team that delivers the stay promised online. We help owners connect those details and make clearer decisions about what comes next.

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Behind MAJA Experience
THE EXPERIENCE BEHIND MAJA

Grounded in Hospitality.
Focused on Your Property.

MAJA Experience was founded in 2023 by Gede Suwardana. For more than 15 years, Gede has been working in hospitality, specialising in hotel and villa ecommerce, digital marketing, revenue management and villa management. That experience shapes his approach at MAJA: understand the property, look closely at the numbers and make recommendations that work

His work as a professional photographer also influences how we see a property. The details that make a stay appealing need to come through clearly online. MAJA brings that attention to presentation together with commercial thinking and an understanding of daily operations.

15+
Years

Personal Hospitality Experiences

Commercial Insights

Online Distribution, Marketing & Revenue

Creative Perspective

Property Presentation & Photography
How We Work

Four Principles Behind Our Work

I

Understand the Property

We begin with your location, guests, facilities, team and priorities. Recommendations should reflect how your property actually operates.

II

Look Beyond Occupancy

A full calendar is only part of the picture. Rates, discounts, commissions and operating costs all affect the value of a booking.

III

Keep the Promise Consistent

Your photos, descriptions and offers shape guest expectations. We help connect that online promise with the experience you can deliver.

 

IV

Make the Next Step Clear

We explain priorities in plain language and agree on responsibilities, so you understand what needs to happen and why.

MAJA Experience Approach
Our Approach

Start with the challenge.
Build a workable plan.

Perhaps your property attracts attention but receives too few bookings. Perhaps occupancy is healthy, yet revenue feels disappointing. Or perhaps coordinating pricing, marketing and daily operations is taking more time than you can give.

We start by understanding what is happening and reviewing the information available. From there, we agree on the priorities and scope of support. As the work progresses, we review what has changed and what needs attention next.

Understand

Your Property & Priorities

Act

An Agreed Scope of Work

Review

Progress & Next Steps
Our Dedicated Team

Meet Our Bali Villa Marketing & Management Team

Gede Suwardana

Gede Suwardana

Managing Partner

Brings years of hospitality experience to property strategy, ecommerce and revenue management with a photographer’s eye for presentation.

Ridho Borneo

Ridho Borneo

Graphic Designer

Creates thoughtful visuals that express your property’s character and bring consistency to its marketing materials and online presence.

Hans Firman

Hans Firman

Videographer

Tells your property’s story through film, capturing the spaces, atmosphere and details that help guests picture their stay.

Dyan Febriana

Dyan Febriana

Associate Sales · eCommerce

Supports online sales and booking channels, keeping property information, offers and availability clear and consistent.

Kadek Susie

Kadek Susie

Reservation · General Admin

Supports reservation coordination and daily administration, keeping booking details organised and communication clear.

Working with MAJA Experience

A Partnership Built on Trust,
Clarity and Transparancy

Know how your property is managed, how performance is reported and where your revenue goes.

Clear Scope

Understand the services and responsibilities before work begins.

Revenue Directly to Owner

All property revenue goes directly to your bank account as the owner, not to MAJA.

Transparent Reporting

See bookings, revenue, and performance clearly, with figures explained in plain language.

Clear Fees

Know what you pay to MAJA and which third-party costs apply, as set out in your agreement.

Owner Approval

Spending and decisions outside our agreed authority come to you for approval.

Defined Responsibilities

Know what MAJA handles, what your team manages and where your involvement is needed.