A successful property brings several things together : guests who see its value, prices that reflect demand, and a team that delivers the stay promised online. We help owners connect those details and make clearer decisions about what comes next.
THE EXPERIENCE BEHIND MAJA
Grounded in Hospitality. Focused on Your Property.
MAJA Experience was founded in 2023 by Gede Suwardana. For more than 15 years, Gede has been working in hospitality, specialising in hotel and villa ecommerce, digital marketing, revenue management and villa management. That experience shapes his approach at MAJA: understand the property, look closely at the numbers and make recommendations that work
His work as a professional photographer also influences how we see a property. The details that make a stay appealing need to come through clearly online. MAJA brings that attention to presentation together with commercial thinking and an understanding of daily operations.
15+ Years
Personal Hospitality Experiences
Commercial Insights
Online Distribution, Marketing & Revenue
Creative Perspective
Property Presentation & Photography
How We Work
Four Principles Behind Our Work
I
Understand the Property
We begin with your location, guests, facilities, team and priorities. Recommendations should reflect how your property actually operates.
II
Look Beyond Occupancy
A full calendar is only part of the picture. Rates, discounts, commissions and operating costs all affect the value of a booking.
III
Keep the Promise Consistent
Your photos, descriptions and offers shape guest expectations. We help connect that online promise with the experience you can deliver.
IV
Make the Next Step Clear
We explain priorities in plain language and agree on responsibilities, so you understand what needs to happen and why.
Our Approach
Start with the challenge.
Build a workable plan.
Perhaps your property attracts attention but receives too few bookings. Perhaps occupancy is healthy, yet revenue feels disappointing. Or perhaps coordinating pricing, marketing and daily operations is taking more time than you can give.
We start by understanding what is happening and reviewing the information available. From there, we agree on the priorities and scope of support. As the work progresses, we review what has changed and what needs attention next.
Understand
Your Property & Priorities
Act
An Agreed Scope of Work
Review
Progress & Next Steps
Our Dedicated Team
Meet Our Bali Villa Marketing & Management Team
Gede Suwardana
Managing Partner
Brings years of hospitality experience to property strategy, ecommerce and revenue management with a photographer’s eye for presentation.
Ridho Borneo
Graphic Designer
Creates thoughtful visuals that express your property’s character and bring consistency to its marketing materials and online presence.
Hans Firman
Videographer
Tells your property’s story through film, capturing the spaces, atmosphere and details that help guests picture their stay.
Dyan Febriana
Associate Sales · eCommerce
Supports online sales and booking channels, keeping property information, offers and availability clear and consistent.
Kadek Susie
Reservation · General Admin
Supports reservation coordination and daily administration, keeping booking details organised and communication clear.
Working with MAJA Experience
A Partnership Built on Trust, Clarity and Transparancy
Know how your property is managed, how performance is reported and where your revenue goes.
Clear Scope
Understand the services and responsibilities before work begins.
Revenue Directly to Owner
All property revenue goes directly to your bank account as the owner, not to MAJA.
Transparent Reporting
See bookings, revenue, and performance clearly, with figures explained in plain language.
Clear Fees
Know what you pay to MAJA and which third-party costs apply, as set out in your agreement.
Owner Approval
Spending and decisions outside our agreed authority come to you for approval.
Defined Responsibilities
Know what MAJA handles, what your team manages and where your involvement is needed.